Parent Support School Cash Online
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Parent Help Desk - School Cash Online
What is School Cash Online ?
How do I create an account?
Can each parent have a separate account?
I have not received a verification email
How can I add a student to School Cash Online ?
See all 9 articles
Can I receive an email notification letting me know that there are items to be purchased?
How often will I receive email notifications?
I have accidentally unsubscribed from email notifications. How can I re-subscribe ?
Why am I not receiving email notifications ?
Problems Logging In
I forgot my password
I forgot my username
Can I change the password on my account ?
Adding a Student
I can't add my student to my School Cash Online account. Why am I getting a red error message ?
Where can I find student's student ID ?
I can't find my child's student number. Can I add him/her another way?
I can't find my student's school. What should I do ?
I can't find my student's district school board. What should I do ?
How do I change my personal details?
Can I register more than one student ?
Do I need to re-register a student that moves to a different school within the same school district ?
My child has left the school, what should I do ?
I have changed my email address. How do I change the email address affiliated with my SCO account ?
See all 9 articles
Making a Payment
How to Make a Purchase
What payment methods are offered by SCO ?
What is eCheck ?
How can I make a payment with eCheck ?
What is myWallet?
See all 21 articles
Who has access to my account information?
Tell me more about School Cash Online Security
Do you save my credit card details?
SSL, Security, Connection Not Private & Invalid Certificate Error Messages
Why does School Cash Online need my email address?
See all 7 articles
What is myWallet ?
How To Load & Store Funds Using MyWallet
How long does it take to add funds to a myWallet account ?
How can I make a Payment Using MyWallet ?
How to submit a myWallet refund request
How do I add funds to my student's meal plan balance ?
How can I view what my child has eaten?
How to view my student’s meal plan balance:
How can I find my student's meal plan PIN ?
How can I set up auto-replenish for my student's meal plan balance?
See all 11 articles
Item - Not Found
Item - Refund
What should I do if I do not receive the item that I ordered?
How can I request a refund for an item ?
Why do I see items that are being sold by a school that I am not affiliated with ?
See all 6 articles
Can’t find the answer?
School Cash Suite Product
School Board Name
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