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Item & REFUND Questions

REFUNDS
If you would like to request a refund or a refund was declined/failed please contact the administrative staff at your school for assistance.   Please no...
Fri, 17 Apr, 2020 at 3:53 PM
I can't find the item I'd like to purchase
To learn how to locate the items available for purchase, see How to find an item. If you can't find an item that you would like to purchase, call the ...
Fri, 20 Mar, 2020 at 10:12 AM
Item delivery
Contact the administrative staff at the school if you have any questions regarding the delivery of your items. Item deliveries are managed by the school.
Fri, 20 Mar, 2020 at 10:17 AM
Items from unfamiliar schools
Public items are items that your school board would like everyone to have access to purchase even if they do not have a student in attendance at the school ...
Thu, 26 Mar, 2020 at 4:05 PM
The item description isn’t listed
If you require information about an item that you’ve already purchased, contact the administrative staff at the school.  After an item has been purchased i...
Fri, 20 Mar, 2020 at 10:19 AM
An item that I already purchased is still listed for sale
Depending on how an item was created by the school's administrative staff, the item may remain listed on your account after you have purchased it.    ...
Fri, 20 Mar, 2020 at 10:21 AM
I missed the deadline to purchase an item
Once an item is expired it will no longer be available for purchase on School Cash Online.  If you'd like to inquire about purchasing an expired item,...
Fri, 20 Mar, 2020 at 10:22 AM
How to purchase an item (desktop)
1. Go to the URL for your district's School Cash Online site.  You'll be directed to the School Cash Online home page.  2. Click the Sig...
Fri, 20 Mar, 2020 at 10:27 AM
How to purchase an item (mobile)
1. Go to the URL for your district's School Cash Online site. 2. Click the Sign In option.   You'll be redirected to the Sign In page.  ...
Fri, 20 Mar, 2020 at 10:30 AM
How to see the items available for purchase (desktop)
1. Go to the URL for your district's School Cash Online site.  You'll be directed to the School Cash Online home page.  2. Click the Sig...
Fri, 20 Mar, 2020 at 1:20 PM

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