Thank you for contacting the School Cash Online Support. We received your request and will respond shortly.

Making a Payment

What payment options does School Cash Online offer?
School Cash Online is used by numerous school boards across North America. Each individual school board chooses the payment methods that they offer.     T...
Thu, 10 Sep, 2020 at 10:44 PM
What is eCheck?
ECheck is a method of payment that allows you to make a one-time direct debit electronic funds transfer from your chequing or savings account.  To make a p...
Thu, 16 Sep, 2021 at 10:16 AM
What is myWallet?
MyWallet is an optional online wallet that allows School Cash Online users to store funds for future use. Loading funds into your myWallet account is not ma...
Thu, 10 Sep, 2020 at 10:41 PM
How to re-purchase an expired item after a payment rejection
Regardless of an item's expiration date, all items marked as Exception will appear in the list of items available for payment.  To clear a rejected pa...
Thu, 10 Sep, 2020 at 10:40 PM
My payment was rejected and I no longer wish to purchase the rejected item, what should I do?
Some districts enabled a feature to prevent further purchases until rejected item(s) are paid in full. If you no longer wish to purchase the item for which ...
Thu, 10 Sep, 2020 at 10:39 PM
Partial payments
We do not accept partial payments. Item costs are created at the school level. Contact the school if you need to make payment arrangements or discuss subsid...
Thu, 10 Sep, 2020 at 10:38 PM
Flexible Spending Account cards
If you’re paying with a Flexible Spending Account card, the card may be limited in the ways it can be used. Contact the applicable financial institution fo...
Thu, 10 Sep, 2020 at 10:38 PM
The continue button brings me back to the previous page
Have you tried logging into your School Cash Online account using a different browser and/or a different device?  If not, try your transaction again using a...
Thu, 10 Sep, 2020 at 10:36 PM
How long does it take for funds to be deducted from my account?
ECheck: Payments are deducted within 2-5 business days. Processing times vary and are dependent upon your financial institution.   Credit card & Inte...
Thu, 10 Sep, 2020 at 10:35 PM
Cancelling payment installments
If you need to cancel a payment installment, contact the administrative staff at your school. School Cash Online is not authorized to cancel installment pay...
Tue, 13 Apr, 2021 at 4:29 PM

Can’t find the answer?

Search again or Contact us

+ Attach a file