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Item Questions

What should I do if I can't find an item that I need to purchase ?
If you're unable to locate an item after following  the steps outlined in the  How to Find an Item tutorial, then the item needs to be attached to your...
Tue, 26 Nov, 2019 at 4:47 PM
How can I find the items available for purchase?
How to Find an Item  Step 1  Enter the unique URL for your school district's School Cash Online website. In the example below, we have inputted “XXXX...
Thu, 1 Aug, 2019 at 11:44 AM
Item - Refund
Refunds for Items Purchased Via eCheck, Visa or myWallet  If you wish to request a refund for an item purchased via Schoo Cash Online, please co...
Tue, 26 Nov, 2019 at 4:48 PM
What should I do if I do not receive the item that I ordered?
Please contact the administrative staff at your school if you have any questions regarding the delivery of your items. 
Mon, 20 Aug, 2018 at 1:45 PM
Why do I see items posted by a school that I am not affiliated with ?
Public items are items that the district would like everyone to have access to even if they do not have a student in attendance at the school that has liste...
Fri, 15 Nov, 2019 at 4:06 PM
How to purchase items without adding a student
Purchasing public items Certain items are available to purchase even if you do not have a student at the school. To view these items, please go to your ...
Thu, 14 Nov, 2019 at 11:44 AM
Why can't I see the description for an item that I've already purchased ?
Dependent upon how an item has been configured by the school's administrator, the item's description may disappear from a student's "Ite...
Fri, 8 Feb, 2019 at 3:22 PM
Why is an item remaining on my list of items to purchase after I've already purchased it ?
Redundant Item on Items List    Dependent upon how an item was created by the school's administrative staff, the item may remain listed on your ac...
Fri, 8 Feb, 2019 at 4:23 PM
What should I do if I missed the deadline to purchase an item and it is no longer listed ?
Once an item is expired it will no longer be available for purchase via School Cash Online.  Users may contact the applicable school to request a deadli...
Fri, 8 Feb, 2019 at 4:46 PM
How can I make changes to an item that I've already purchased ?
If you'd like to modify an item purchase please submit your modification request to the administrative staff at the applicable school.  Please note ...
Fri, 8 Feb, 2019 at 5:20 PM

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