Thank you for contacting the School Cash Online Support. We received your request and will respond shortly.

Item & REFUND Questions

Navigating items' lists for students attending different school boards
Navigate to the URL for your district's SchoolCash Online site. Sign In. Select the MY ACCOUNT tab Select My Students in the drop-down. You&...
Wed, 28 Jun, 2023 at 3:10 PM
To request a refund for an item purchased on SchoolCash Online, contact the administrative staff at the school. The funds for the items purchased on School...
Wed, 28 Jun, 2023 at 3:19 PM
Modifying or changing an order
If you'd like to modify an item purchase, submit your request to the administrative staff at the school.  SchoolCash Online is not authorized to accept...
Wed, 28 Jun, 2023 at 3:22 PM
What are “required”, “optional”, “recommended” and “overdue” items?
Required:  An item the student needs to purchase.   Optional:  An item that you may wish to purchase.    Recommended:  An item that is not required b...
Tue, 23 Aug, 2022 at 10:12 AM
When an item is displayed incorrectly
Depending on how an item was created by the school's administrative staff, it may need to be corrected. You will need to contact your school regarding ...
Tue, 30 Aug, 2022 at 3:08 PM
Item questions
If you have questions about an item available for purchase or need specific details, contact your school's administrative assistant for additional infor...
Wed, 28 Jun, 2023 at 3:26 PM

Can’t find the answer?

Search again or Contact us

+ Attach a file