We have updated our Help Portal site. Please go to your District's SchoolCash Online home page, click Support, which will lead you to the new Help Portal Site.
Thank you for contacting the School Cash Online Support. We received your request and will respond shortly.

Account Maintenance

How to view your security question & answer
Navigate to the URL for your district's SchoolCash Online site. Sign In. Select the MY ACCOUNT tab Select Profile from the drop-down. You'll be ...
Tue, 30 Aug, 2022 at 3:44 PM
How to update the email/username listed on your account
Navigate to the URL for your district's SchoolCash Online site. Sign In. Select the MY ACCOUNT tab Select Profile from the drop-down.  You'll be...
Tue, 23 Aug, 2022 at 11:54 AM
How to remove a student from your account
Navigate to the URL for your district's SchoolCash Online site. Sign In. Select the MY ACCOUNT tab Select My Students from the drop-down.  Select Re...
Tue, 23 Aug, 2022 at 11:55 AM
Account deactivation
Important: Once your account is deactivated, your receipts and transaction history will no longer be available.  Print or digitally save your receipts ...
Mon, 29 Aug, 2022 at 4:11 PM
How to submit a support ticket
Navigate to the URL for your district's SchoolCash Online site. Sign In. Desktop Version: Scroll down to the bottom of the page and select the Suppor...
Tue, 23 Aug, 2022 at 11:58 AM
How do I know if my account is active?
Check your email inbox for an email from noreply@schoolcashonline.com.  Click on the Registration Confirmation link.  A new tab will open, advising you th...
Tue, 30 Aug, 2022 at 3:55 PM

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