Parent Support School Cash Online
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School Cash Suite Product
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Accounting
Catalog
School Store
Register
Express
Duplicate Payments/Charges
Can't Access Suite
SIS
Positive Pay
Enabling/Disabling Features
SLOWNESS
Receipt for Dispute
Bank Statement Discrepancy
SFO - Electronic Deposit
Rejection notification
Freshdesk Access
Sandbox Reset/Upgrate
Blue Pay
Fraud
Not Related to Support
ACR Report to FTP
FTP Reports
OTHER
UPGRADE
Training for District/School Staff
Supplies Sales
School Cash Online
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Low (minor loss of functionality)
Medium (effects some Users, moderate loss of functionality)
High (effects most users, major loss of functionality)
Urgent (work stoppage, affect most/all users)
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Training/How to Questions
Technical Support
Inquiry/Request
Feature Request
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School Name
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