Parent Support School Cash Online
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School Cash Suite Product
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Accounting
Catalog
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School Cash Online
Express
SLOWNESS
SIS
PARENT HELP
Bank Statement Discrepancy
OTHER
UPGRADE
Freshdesk Access
Sandbox Reset/Upgrate
Blue Pay
ACR Report to FTP
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Low (minor loss of functionality)
Medium (effects some Users, moderate loss of functionality)
High (effects most users, major loss of functionality)
Urgent (work stoppage, affect most/all users)
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Training/How to Questions
Technical Support
Inquiry/Request
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