Parent Support School Cash Online
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Requester
School Cash Suite Product
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Accounting
Catalog
Register
Express
SLOWNESS
Receipt for Dispute
SIS
Bank Statement Discrepancy
Rejection notification
Freshdesk Access
Sandbox Reset/Upgrate
Blue Pay
ACR Report to FTP
FTP Reports
OTHER
UPGRADE
School Cash Online
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Low (minor loss of functionality)
Medium (effects some Users, moderate loss of functionality)
High (effects most users, major loss of functionality)
Urgent (work stoppage, affect most/all users)
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Training/How to Questions
Technical Support
Inquiry/Request
Feature Request
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